Q: Is it mandatory to connect with Stripe?

Yes, it is mandatory to connect with Stripe if tutors want to: <ul> <li>Appear on our public search</li> <li>Sell lessons &amp; get paid directly into their bank accounts</li> </ul> <h3 id="stripepayouts">Stripe Payouts</h3> After a processed payment, tutors will get paid directly into their bank accounts 4 business day Applies to: New Zealand Payouts are made daily and contain payments processed four business days prior. For example, payments received on a Monday are paid out by Friday. 5 business day Applies to: Malaysia Payouts are made daily and contain payments processed four business days prior. For example, payments received on a Monday are paid out by the following Monday. 7 calendar day Applies to: All countries (including Estonia) except Japan, and high-risk businesses in Australia or United States Payouts are made daily and contain payments processed seven calendar days prior. For example, payments received on a Tuesday are paid out by the following Tuesday. 30 calendar day Applies to: Brazil Payouts are made daily and contain payments processed thirty calendar days prior. For example, payments received on July 1st would be paid out on July 31st. Japan weekly Applies to: Japan Payouts are made once a week (on a day of your choosing) and include payments processed between 4 and 11 days prior. For example, if payouts are scheduled on Wednesdays, your account balance from Sunday of the previous week until Saturday of the previous week are deposited every Wednesday.

Question 1

How to appear in the public search

Accepted Answer

In order to register as a tutor on Tutor.id and have your profile visible in our public search, you must complete your tutor profile and **send it to approval **to our team.

How does the profile approval work?

When you submit your profile, Tutor.id team will review it so you can appear on the public search.

✅ If the profile meets our quality requirements -> Success! We will grant you a verified stamp and you will be visible on the public search.

❌ If the profile still needs some changes -> We will ask you to submit again with the suggested changes.

What are the requirements to submit your profile and appear on the public search?

Connect with Stripe
Add relevant work experience or relevant education
Verify your email address
Add a professional profile picture
Add availabilities
Add Subject (minimum 1)
Add Skype ID

How to make the public profile even more attractive for students?

It is not mandatory, but if you want to increase your chances to get bookings, please add:

A personal video about you (if you are teaching online, that gives a good grasp to your student about your didactic and personality)
Certificates (with PDF proof)

How can you boost your ranking in the platform?

Invite your previous students to the platform to write recommendations about you.
Ask your students to review your lessons (after each lesson your students will receive an email, and all they need to do is to click a heart if they like t

Question 2

Is my country supported by Stripe?

Accepted Answer

Before register, you must be sure that your country is connected with us. We're limited by a list of countries supported by Stripe (our Payment Platform).

Does it affect teachers or students accounts?

It affects Tutors' accounts. That's because this payment system aims to help tutors to be paid and make it easier for students to buy packages of classes from tutors. Without Stripe, tutor's won't be able to receive their payments.

How do I know if my country is supported by Stripe?

Stripe supports a lot of countries, currently 37 countries, among them:

United States
Canada
United Kingdom
Japan
Australia
Portugal
Brazil

To check the complete list, access: Countries Supported by Stripe List How to contact Stripe's Support

Question 3

Is it mandatory to connect with Stripe?

Accepted Answer

Yes, it is mandatory to connect with Stripe if tutors want to:

Appear on our public search
Sell lessons & get paid directly into their bank accounts

Stripe Payouts

After a processed payment, tutors will get paid directly into their bank accounts

4 business day Applies to: New Zealand

Payouts are made daily and contain payments processed four business days prior. For example, payments received on a Monday are paid out by Friday.

5 business day Applies to: Malaysia

Payouts are made daily and contain payments processed four business days prior. For example, payments received on a Monday are paid out by the following Monday.

7 calendar day Applies to: All countries (including Estonia) except Japan, and high-risk businesses in Australia or United States

Payouts are made daily and contain payments processed seven calendar days prior. For example, payments received on a Tuesday are paid out by the following Tuesday.

30 calendar day Applies to: Brazil

Payouts are made daily and contain payments processed thirty calendar days prior. For example, payments received on July 1st would be paid out on July 31st.

Japan weekly Applies to: Japan

Payouts are made once a week (on a day of your choosing) and include payments processed between 4 and 11 days prior. For example, if payouts are scheduled on Wednesdays, your account balance from Sunday of the previous week until Saturday of the previous week are deposited every Wednesday.

Question 4

Tips for Teaching Children Online

Accepted Answer

Online tutoring isn't easy, especially with kids!

We've put together some tips from the Cambridge blog to help you. To read the full text, visit: Teaching Children Online

1 . Give options to help involve the student in the process

By getting your student to choose from a list of option, they are likely to take a greater degree of ownership over the process. This helps children learn skills, practice independence, and will help keep their attention for longer.

2. Give a sense of purpose and accomplishment

Use WALT's: We Are Learning To…(say/write/read/listen). As with any student, the feeling of making meaningful progress helps keep attention and makes the learning process rewarding. Help your students feel good about learning and studying, by showing them how they've progressed.

3. Introduce personalized practice

Create characters and add images to explain common situations. Encourage children's creativity and insight by engaging multiple senses.

Get more tips and insights in our Blog - Tutor.id

Question 5

How do I delete my account?

Accepted Answer

To delete your account, access "My Account" in your Profile.

Fig. 1. Acess "My acount" tab

Then go to the bottom of the page and find the "Delete Account" section

Fig. 2. Finding the "Delete account" section

Click on the "Delete account" link, a tab will open where you can enter your reason, re-enter your password and confirm the action.

Fig. 3. Tab of "Delete account" link

After we ask for it, you will receive an email to continue the process with a link that must be accessed within 24 hours after requesting.

Question 6

How to do Two-Step Authentication on Stripe

Accepted Answer

Stripe is a payment system available on Tutor.id for tutors. It's mandatory to register if you intend to get paid for your classes or get a public profile. For security reasons, Stripe has a system called Two-Step Authentication, which is commonly used in Facebook Apps. It consists of a code that is sent to your mobile to authentify your data as shown in Fig.1.

Fig. 1. Two-step authentication

If your mobile number is wrong, you won't get the code and if you type the wrong code, it won't work either. So, make sure that all your data is correct, as shown in Fig.2. You'll receive a 6 number code as text.

Fig. 2. Example of the system verifying a mobile number

This could also be executed by an app, as ${color}[#8080ff](Google Authenticator) (free app) that identifies a QR code as shown in Fig. 3. But you'll have to download and install it, preferably with a Google account.

Fig.3. QR Code Example and Google Authenticator App

Remember that in order to get approved in Tutor.id profile verification, you need to be connected to Stripe, so this step is crucial.

How to contact Stripe's Support

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