We've partnered with Stripe to handle our incoming and outgoing payments.

Tutor.id does not (and should not) have access to your financial data.

So, if you're facing any issue with payouts or questions about Stripe, kindly contact Stripe's Support.

But, how? Just follow our step-by-step guide!

Step 1
Find the link highlighted in figure 1 and click on it.

Fig. 1. Step 1 - find Stripe's support

Step 2
Sign in if you're not already connected.

Fig. 2. Step 2: Sign in

Step 3
Find the topic that best suits your question/problem and then describe it in few words.

Fig. 3. Step 3: Chose which topic suits you

Once there's an available assistant to help you, they'll reply by chat or by email if it takes too long or if your preferred language has few fluent speakers.
Was this article helpful?
Cancel
Thank you!