• English
• Estonian
• Portuguese (BR)

Go to website

• How to contact Stripe's Support

  We've partnered with to handle our incoming and outgoing payments. Tutor.id does not (and should not) have access to your financial data. So, if you're facing any issue with payouts or questions about Stripe, kindly contact Stripe's Support. But, how? Just follow our step-by-step guide! Step 1 Find the link highlighted in figure 1 and click on it. ![Fig. 1. Step 1 - find Stripe's support](https://storage.crisp.chat/users/hSome readers

• Refund policy

  Tutor.id does not issue full refunds According to our policy, we do not issue full refunds to all case scenarios. Students have to agree with that before purchasing a lesson package. The unused hours of the packages shall be negotiated between the tutor and the student and may result in an extension of the validity of the package or a refund to the student made by the tutor himself, outside Stripe platform. We are happy to extend package validity upon agreement with the tutor. TutorSome readers

• Tax Information

  Tutor.id is not allowed to provide tax information Taxes are responsibility of each tutor and vary depending on the country. We are not allow to provide any information about taxes, however we can suggest you to: Consult a tax attorney or tax accountant advisor Talk to your bank account manager Talk to Stripe's support/ Read their documentation about taxes How to contact Stripe's SupportFew readers